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	<title>Cellcon Consulting</title>
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	<link>http://cellcon.wordpress.com</link>
	<description>Thoughts, Ideas and Rants from a Marketing Guy</description>
	<lastBuildDate>Wed, 10 Feb 2010 17:27:33 +0000</lastBuildDate>
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		<title>Cellcon Consulting</title>
		<link>http://cellcon.wordpress.com</link>
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		<item>
		<title>New Site</title>
		<link>http://cellcon.wordpress.com/2010/02/10/new-site/</link>
		<comments>http://cellcon.wordpress.com/2010/02/10/new-site/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 17:27:33 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/?p=97</guid>
		<description><![CDATA[I&#8217;ve combined the CellCon redesigned website and the blog into one site, so this blog will no longer be updated. To go to the new site, please click HERE Thanks, - Adam<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=97&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve combined the CellCon redesigned website and the blog into one site, so this blog will no longer be updated.</p>
<h2>To go to the new site, please click <strong><a href="http://www.cellconconsulting.com/wp/au" target="_self">HERE</a></strong></h2>
<p>Thanks,</p>
<p><em>- Adam</em></p>
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			<media:title type="html">cellcon</media:title>
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		<item>
		<title>Great Customer Service Story</title>
		<link>http://cellcon.wordpress.com/2010/02/09/great-customer-service-story/</link>
		<comments>http://cellcon.wordpress.com/2010/02/09/great-customer-service-story/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 13:29:29 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/?p=89</guid>
		<description><![CDATA[I&#8217;d much rather write about good customer service than bad, but unfortunatly I don&#8217;t get the chance as often as I&#8217;d like. However, I wrote on my personal site (www.adamswolf.com) about how Art Shamsky, former NY Met and his assistant went above and beyond to solve an issue I had with some merchandise I purchased. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=89&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I&#8217;d much rather write about good customer service than bad, but unfortunatly I don&#8217;t get the chance as often as I&#8217;d like.</p>
<p>However, I wrote on my personal site (<a href="http://www.adamswolf.com" target="_blank">www.adamswolf.com</a>) about how Art Shamsky, former NY Met and his assistant went above and beyond to solve an issue I had with some merchandise I purchased.</p>
<p>If you don&#8217;t want to click over, I&#8217;ve reposted the story here:</p>
<div>
<p style="padding-left:30px;">So, the other week Matt Cerone at <a href="http://metsblog.com/" target="_blank">Metsblog.com </a>(a great site, BTW) mentions that former Met, Art Shamsky has redesigned his website. As it was my cousin’s 50th Birthday coming up, I thought a signed picture by Art would be a great gift.</p>
<p style="padding-left:30px;">So, I order the picture from the site and there’s a place to leave a message if you want it personalized – which I fill out.</p>
<p style="padding-left:30px;">The day before the birthday party, the picture comes but it’s <strong>not </strong>personalized!</p>
<p style="padding-left:30px;">It’s too late to do anything, but I fire off an email expressing how unhappy I am.</p>
<p style="padding-left:30px;">Art’s assistant gets back in touch with me and here’s how they “fixed” it – and they went <strong>above and beyond.</strong></p>
<p style="padding-left:30px;"><a href="http://adamswolf.com/wp-content/uploads/2010/02/DSC_0004-Large.jpg"><img class="alignleft" title="Me. Mark, Art Shamsky" src="http://adamswolf.com/wp-content/uploads/2010/02/DSC_0004-Large-150x150.jpg" alt="" width="150" height="150" /></a>Today, my cousin and I had a private meeting with Art Shamsky and my cousin, where he personalized the photo, gave me one, and took time to have a great chat about the ‘69 Mets, the Mets of today and baseball in general.</p>
<p style="padding-left:30px;">Companies can learn <strong>a lot </strong>about customer service from Art Shamsky!</p>
</div>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">cellcon</media:title>
		</media:content>

		<media:content url="http://adamswolf.com/wp-content/uploads/2010/02/DSC_0004-Large-150x150.jpg" medium="image">
			<media:title type="html">Me. Mark, Art Shamsky</media:title>
		</media:content>
	</item>
		<item>
		<title>I&#8217;m Speaking</title>
		<link>http://cellcon.wordpress.com/2010/01/27/im-speaking/</link>
		<comments>http://cellcon.wordpress.com/2010/01/27/im-speaking/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 19:09:56 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/2010/01/27/im-speaking/</guid>
		<description><![CDATA[Come join me at a FREE class (Tuesday 2/2) on Social Media for Businesses 101 in Little Falls, NJ. Details and RSVPs here<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=85&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Come join me at a FREE class (Tuesday 2/2) on Social Media for Businesses 101 in Little Falls, NJ.</p>
<p><strong>Details and RSVPs <a href="http://cellconfg-blog.eventbrite.com" target="_blank">here</a></strong></p>
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			<media:title type="html">cellcon</media:title>
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		<item>
		<title>New BizTech Podcast Episode</title>
		<link>http://cellcon.wordpress.com/2010/01/16/new-biztech-podcast-episode/</link>
		<comments>http://cellcon.wordpress.com/2010/01/16/new-biztech-podcast-episode/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 16:05:26 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/2010/01/16/new-biztech-podcast-episode/</guid>
		<description><![CDATA[Just completed #82 &#8211; top CES picks for the small business owner. www.biztechpodcast.com<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=83&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Just completed #82 &#8211; top CES picks for the small business owner. <a href="http://www.biztechpodcast.com" target="_blank">www.biztechpodcast.com</a></p>
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			<media:title type="html">cellcon</media:title>
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		<title>BTP #81 is up</title>
		<link>http://cellcon.wordpress.com/2009/12/29/btp-81-is-up/</link>
		<comments>http://cellcon.wordpress.com/2009/12/29/btp-81-is-up/#comments</comments>
		<pubDate>Tue, 29 Dec 2009 19:45:33 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/2009/12/29/btp-81-is-up/</guid>
		<description><![CDATA[Our podcast, the BizTech Podcast, has just posted episode #81. It&#8217;s our top 3 for 2009<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=80&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Our podcast, the <a href="http://www.biztechpodcast.com" target="_blank">BizTech Podcast</a>, has just posted episode #81. It&#8217;s our top 3 for 2009</p>
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			<media:title type="html">cellcon</media:title>
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		<title>OMG &#8211; Why aren&#8217;t people getting it yet?</title>
		<link>http://cellcon.wordpress.com/2009/12/17/omg-why-arent-people-getting-it-yet/</link>
		<comments>http://cellcon.wordpress.com/2009/12/17/omg-why-arent-people-getting-it-yet/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 21:26:04 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/?p=78</guid>
		<description><![CDATA[OK, back to marketing and ranting&#8230; Check this out. It&#8217;s an article about how Sony e-readers will get exclusive content from the NY Post and Dow Jones. AGHHHHH! Listen, I get how the providers like love exclusive content. But do you know how FRIGGIN annoying it is for the consumer? And, come on, aren&#8217;t WE [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=78&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>OK, back to marketing and ranting&#8230;</p>
<p>Check <a href="http://www.engadget.com/2009/12/17/sony-e-readers-get-exclusive-dow-jones-new-york-post-content/" target="_blank">this</a> out. It&#8217;s an article about how Sony e-readers will get exclusive content from the NY Post and Dow Jones.</p>
<p>AGHHHHH!</p>
<p>Listen, I get how the providers <span style="text-decoration:line-through;">like </span> love exclusive content. But do you know how FRIGGIN annoying it is for the consumer? And, come on, aren&#8217;t WE the ones that really count?</p>
<p>So, now if I really love the NY Post I have to buy a Sony e-reader, which may not have the device features I really want?</p>
<p>Hey, how about a compromise. Tiered-pricing&#8230; Price it at $X.00 per month for your &#8216;preferred&#8217; vendor and $X.00+15% for non preferred. That way if I really like the Kindle (or Nook or whatever) I can still get the content I want.</p>
<p>Hey content people &#8211; DON&#8217;T BE SHORT-SIGHTED &#8211; Let EVERYONE have access to what you&#8217;re saying, because I (for one) am NOT going to lose device features for content (especially when someone, somewhere will design a hack to get around it!)</p>
<br />  <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/cellcon.wordpress.com/78/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/cellcon.wordpress.com/78/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/cellcon.wordpress.com/78/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=78&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">cellcon</media:title>
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		<title>New website for missing person Paul Zangre</title>
		<link>http://cellcon.wordpress.com/2009/12/17/new-website-for-missing-person-paul-zangre/</link>
		<comments>http://cellcon.wordpress.com/2009/12/17/new-website-for-missing-person-paul-zangre/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 19:51:15 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/2009/12/17/new-website-for-missing-person-paul-zangre/</guid>
		<description><![CDATA[With help from Paul’s sister and cousin there is a new central website which we will update on a regular basis. Please visit www.FindPaulZangre.wordpress.com Thanks<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=76&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>With help from Paul’s sister and cousin there is a new central website which we will update on a regular basis. Please visit <a href="http://www.FindPaulZangre.wordpress.com" target="_blank">www.FindPaulZangre.wordpress.com</a></p>
<p>Thanks</p>
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		<title>Updated info re: Paul Zangre – Missing Person</title>
		<link>http://cellcon.wordpress.com/2009/12/16/updated-info-re-paul-zangre-%e2%80%93-missing-person/</link>
		<comments>http://cellcon.wordpress.com/2009/12/16/updated-info-re-paul-zangre-%e2%80%93-missing-person/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 19:43:57 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/?p=74</guid>
		<description><![CDATA[New Phone # if you have any info:  ask for Linda. The direct line is 619-531-2390<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=74&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<span style="text-align:center; display: block;"><a href="http://cellcon.wordpress.com/2009/12/16/updated-info-re-paul-zangre-%e2%80%93-missing-person/"><img src="http://img.youtube.com/vi/MP2oJ-9PaEE/2.jpg" alt="" /></a></span>
<p>New Phone # if you have any info:  ask for Linda. The direct line is 619-531-2390</p>
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		<title>IMPORTANT</title>
		<link>http://cellcon.wordpress.com/2009/12/16/important/</link>
		<comments>http://cellcon.wordpress.com/2009/12/16/important/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 16:11:38 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[My cousin&#8217;s cousin Paul Zangre has been missing since Thanksgiving from San Diego, California (where he moved roughly 8 months ago) If anyone knows anything please call 619 531 2277, San Diego missing persons. There is an open investigation and he is under a missing persons file. Thanks<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=73&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>My cousin&#8217;s cousin Paul Zangre has been missing since Thanksgiving from San Diego, California (where he moved roughly 8 months ago) If anyone knows anything please call 619 531 2277, San Diego missing persons. There is an open investigation and he is under a missing persons file. Thanks</p>
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		<title>BizTech Podcast #80 is up</title>
		<link>http://cellcon.wordpress.com/2009/12/01/macro-software-%e2%80%93-episode-80-%e2%80%93-december-1-2009/</link>
		<comments>http://cellcon.wordpress.com/2009/12/01/macro-software-%e2%80%93-episode-80-%e2%80%93-december-1-2009/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 14:39:38 +0000</pubDate>
		<dc:creator>cellcon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://cellcon.wordpress.com/?p=65</guid>
		<description><![CDATA[We talk about Macros! &#8211; BizTechPodcast.com<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=cellcon.wordpress.com&amp;blog=5480817&amp;post=65&amp;subd=cellcon&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<div>
<div>We talk about Macros! &#8211; <a href="http://www.biztechpodcast.com" target="_blank">BizTechPodcast.com</a></div>
</div>
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